shipping and returns
All items are posted via Royal Mail. Standard postage costs cover just that, postage and the package it's posted in. If you require a more secure postal service then we offer domestic signed for delivery and international tracked delivery. All of our postage options are a flat rate fee, no matter how many items you order from us. All orders over £50 GBP qualify for free standard postage!
Please note, we are not responsible for lost or damaged packages so please take that into consideration when you check out. If you want Royal Mail Recorded or International Tracked delivery, please ensure you select this at checkout. All international sales are final.
Delivery time within the UK is usually 2 working days and outside of the UK it can take up to 14 days approximately. All orders are posted from the UK.
All orders are dispatched within 3-5 working days with the exception of sale and peak periods, where they may take longer.
easy returns and exchanges
If you are unhappy with your DUDESNDOLLS purchase, returns and exchanges are accepted within 7 days of receipt of your order. Please email firstname.lastname@example.org quoting your name, order number and reason for return.
Items must be returned unworn/unused in a new and unwashed condition and a refund (minus postage costs) will be processed as soon as possible. Please note, this does not apply to sale items.